Privacy POLICY

Last updated 24.9.2025

We at ContentCrew Oy care about your privacy. This Privacy Policy describes how ContentCrew Oy (“we”, “our”, “us”) collects, uses, and protects personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

ContentCrew Oy (Business ID: 33561106-3) is a Finnish company developing a SaaS platform for collaborative content creation. Contact: info@contentcrew.fi, Address: Mikonkatu 25, 00100 Helsinki, Finland.

2. What Data We Collect

We only collect the data we need to provide and improve our service:

• Account Data: Name, email address, password, organization details.
• Usage Data: How you use our platform, including device info and log data.
• Content Data: Text, images, videos, and drafts you upload or share within your community.
• Feedback & Support: Messages you send us or feedback you provide.
• Billing information: When a customer purchases our services.

We do not sell your data to third parties.

3. Why We Process Your Data

We process your personal data for:

• Providing and securing our service (legal basis: contract).
• Improving features and user experience (legitimate interest).
• Sending important service updates (contract / legitimate interest).
• With your consent: marketing emails, beta features, or AI-enhanced suggestions.
• To manage customer relationships
• To provide and improve our services
• For billing and customer communication

4. Sharing Your Data

We do not disclose personal data to third parties, except when required by law:

• Legal reasons: If required by law or to protect rights and safety.
• Business transfers: In case of a merger or acquisition, with prior notice.

Your data is not transferred outside the EU/EEA and we follow with GDPR safeguards (e.g. Standard Contractual Clauses).

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5. How Long We Keep Data

We retain personal data only for as long as necessary for the following purposes or as required by law.

• Account data: As long as your account is active.
• Content data: Until you delete it or your account is closed.
• Analytics & logs: Typically 12–24 months.

You can request deletion at any time by sending us an email to info@contentcrew.fi and we'll delete your data within 30 days.

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6. Your Rights

Under the GDPR, you have the right to:

• Access your data.
• Correct your data.
• Delete your data (“right to be forgotten”).
• Restrict or object to processing.
• Data portability (get a copy of your data).
• Withdraw consent at any time.

To exercise your rights send us an email to info@contentcrew.fi.

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7. Cookies & Tracking

We use cookies to:

• Keep you logged in.
• Remember preferences.
• Analyze usage and improve our service.

You can control cookies in your browser settings.

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8. Security

We use modern technical and organizational measures (encryption, access controls, secure hosting) to protect your data.

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9. Changes

We may update this notice. If the changes are significant, we will notify you in at least 14 days in advance.

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